Aesthetic Clinic Growth & Ops Leader

Advanced MedAesthetic Partners (AMP); Dallas (TX); On-site; USD 100,000 - 122,000; Full time

Benefits offered by this job

Competitive Pay

Performance Incentives

Medical/Dental/Vision

Annual Beauty Budget

401(k) + Employer Contributions

Continuing Education

Mentorship

PTO

Flexible Scheduling

Job summary

Advanced MedAesthetic Partners (AMP) is seeking a Practice Manager to lead a busy New York Area clinic, driving revenue growth, patient retention, and operational excellence. You will develop leaders, manage day-to-day operations, and partner with senior leadership to align with company goals.

This role emphasizes data-driven decisions and a high-touch patient experience. The ideal candidate brings 4+ years in leadership within aesthetics or luxury service, strong KPI and P&L literacy, and

Qualifications

• 4+ years of leadership or management experience in medical aesthetics, luxury retail, or high-end customer service.
• Proven experience leading and developing teams.
• Strong understanding of KPI management, financial literacy (P&L management), business operations, and performance improvement.
• Strong computer and technical literacy skills.
• Excellent communication, organizational, and problem-solving skills.
• Ability to analyze data and translate insights into action.

Responsibilities

• Own location performance, including revenue growth, patient retention, and operational excellence.
• Monitor and analyze KPIs to identify trends, opportunities, and areas for improvement.
• Develop and execute strategies that drive patient acquisition, retention, and long-term growth.
• Utilize reporting and business data to guide decision-making and improve performance.
• Implement best practices and process improvements that enhance efficiency and results.
• Partner with marketing, the Regional Manager and Managing Partner to execute strategic initiatives and achieve organizational goals.
• Lead, coach, and develop all team members within the practice.
• Foster a culture of accountability, collaboration, and continuous improvement.
• Manage onboarding, training, performance management, and employee development.
• Conduct regular coaching conversations and performance reviews.
• Develop future leaders and build a strong, engaged team.
• Serve as the primary liaison between the location team and senior leadership.
• Champion an exceptional patient experience from inquiry through retention.
• Manage escalated patient concerns and ensure timely resolution.
• Monitor patient feedback and identify opportunities to improve satisfaction and loyalty.
• Partner with providers and front desk teams to create a seamless patient journey.
• Develop and execute retention and relationship-building strategies that support long-term patient growth.
• Maintain a visible leadership presence within the practice.
• Understand and support all aspects of front office operations, including scheduling, patient communication, financing, and retention strategies.
• Lead daily operations and practice flow when business needs require hands-on leadership.
• Ensure operational standards, workflows, and service expectations are consistently met.
• Oversee inventory, facility standards, and operational readiness.
• Drive process improvements that elevate the patient experience.

Skills

Leadership experience

Team development

KPI management

P&L / financial literacy

Data analysis

Communication

Organizational skills

Problem solving

Technical literacy

Zenoti (CRM)

Tools

Zenoti

Job description

Advanced MedAesthetic Partners (AMP) is seeking a Practice Manager to lead a busy New York Area clinic, driving revenue growth, patient retention, and operational excellence. You will develop leaders, manage day-to-day operations, and partner with senior leadership to align with company goals.

This role emphasizes data-driven decisions and a high-touch patient experience. The ideal candidate brings 4+ years in leadership within aesthetics or luxury service, strong KPI and P&L literacy, and