Aerospace Customer Programs Specialist

Haas Group International, LLC; Austin (TX); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation and benefits

FlexTime policy for exempt employees

Employer-paid life insurance, STD, LTD

401(k) with company match

Employee discount portal

Job summary

Incora is seeking a Customer Program Specialist to support intermediate to complex customer accounts and contracts, delivering high-quality service and operational excellence. You will liaise between customers and internal teams, manage accounts, and help ensure contract execution meets expectations.

The role requires strong customer operations knowledge, attention to detail, and the ability to prioritize in a fast-paced environment.

Qualifications

• 3–5 years in sales and customer service; aerospace experience preferred.
• Experience managing intermediate to complex customer accounts.
• Strong problem-solving and communication skills.

Responsibilities

• Build and maintain strong relationships with external customers and internal partners
• Maintain knowledge of Incora customer requirements and contract terms
• Provide fast, accurate, and professional responses to requests
• Respond to order status, availability, and delivery plans
• Process, review, release, and prioritize orders daily to meet delivery
• Coordinate with Procurement and Supply Chain to sustain inventory levels

Skills

Customer operations

Contract administration

Account management

Cross-functional collaboration

Education

High School Diploma or GED

Bachelor’s degree in Business, Accounting/Finance, Marketing, or Supply Chain preferred

Tools

MS Office

Job description

Incora is seeking a Customer Program Specialist to support intermediate to complex customer accounts and contracts, delivering high-quality service and operational excellence. You will liaise between customers and internal teams, manage accounts, and help ensure contract execution meets expectations.

The role requires strong customer operations knowledge, attention to detail, and the ability to prioritize in a fast-paced environment.