Aerospace Account Manager: Technical Growth & Relationships

General Plastics Manufacturing Company; Tacoma (WA); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Profit-sharing bonus

Health care benefits

401K match

Employee assistance

Lunch subsidies

Disability & life insurance

Flexible spending accounts

Paid holidays

Earned time off

Job summary

General Plastics Manufacturing Company in Tacoma, WA, is seeking an Account Manager to maintain and grow aerospace customer relationships. You will respond to RFQs, guide customers on materials and processes, and coordinate with Sales, Operations and Quality to ensure projects progress smoothly.

Ideal candidates have technical aptitude, strong communication skills, and experience with CRM and MRP systems, with a track record in the aerospace or defense sectors.

Qualifications

• Bachelor’s degree in a relevant field.
• Technical aptitude — ability to understand material specifications, production processes, and customer application requirements.
• Communication strength — clear, concise, and professional communication with customers and internal teams.
• Problem-solving mindset — navigate complex customer needs and collaborate cross-functionally to find solutions.
• Organization & follow-through — strong attention to detail, proactive planning, and reliable execution.
• Knowledge of Aerospace industry
• Strong program and project management skills with diverse customers and project scopes.
• Proficient in Outlook, PowerPoint, Word, and Excel
• Adept in using both CRM and MRP software

Responsibilities

• Build and maintain relationships with clients.
• Serve as the primary point-of-contact for assigned customers.
• Field general sales calls and emails.
• Gather customer and market information.
• Manage assigned accounts to maximize sales and profits.
• Ensure customer satisfaction and timely, accurate orders and documentation.
• Assist in developing sales forecasts with regular updates.
• Qualify leads from various channels and respond promptly.
• Provide product recommendations, pricing, and quotations.
• Resolve customer technical and quality issues.
• Interpret RFQs and drawings to determine manufacturing feasibility.
• Support estimating with opportunity qualification data for cohesive costing.
• Prepare quotation packages and deliver them as promised.
• Participate in continuous improvement processes.
• Perform other related duties as assigned.

Skills

Aerospace knowledge

Project management

Communication

Problem solving

Organization

Technical aptitude

CRM/MRP proficiency

Education

Bachelor’s degree in a relevant field

Tools

Outlook

PowerPoint

Word

Excel

CRM software

MRP software

Job description

General Plastics Manufacturing Company in Tacoma, WA, is seeking an Account Manager to maintain and grow aerospace customer relationships. You will respond to RFQs, guide customers on materials and processes, and coordinate with Sales, Operations and Quality to ensure projects progress smoothly.

Ideal candidates have technical aptitude, strong communication skills, and experience with CRM and MRP systems, with a track record in the aerospace or defense sectors.