Aerospace Account Manager — Growth & Relationships

General MRO Aerospace INC; Medley (FL); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

50% employer-paid medical

Medical, vision, dental coverage

Life, disability coverage

401(k) with employer match

Paid time off

Holidays

Employee referral program

Growth opportunities

Job summary

General MRO Aerospace INC is seeking an Account Manager to nurture and expand relationships with an existing customer base. You will serve as the main contact, provide project updates, and coordinate across teams to ensure customer needs are met.

The ideal candidate will be proactive, customer-focused, and skilled at identifying growth opportunities while maintaining accurate records and delivering exceptional service.

Qualifications

• Proven experience in account management, customer success, sales or business development.
• Strong business acumen and ability to understand customer needs.
• Excellent communication and relationship-building skills.
• Strong follow-up and problem-solving abilities.
• Ability to manage multiple accounts and priorities effectively.

Responsibilities

• Manage and maintain strong relationships with current customers.
• Serve as the primary point of contact for assigned accounts.
• Provide customers with timely updates regarding services, projects, and deliverables.
• Monitor customer satisfaction and proactively address concerns.
• Identify opportunities to grow existing accounts and increase customer value.
• Coordinate with internal teams to ensure customer needs are met.
• Track account activity, follow-ups, renewals, and growth opportunities.
• Maintain accurate customer records and account information.
• Conduct regular check-ins and follow up on customer requests.
• Help develop strategies to improve retention, satisfaction, and account growth.
• Prepare account updates and reports for management.

Skills

Account management

Customer success

Sales

Business development

CRM experience

Education

Bachelor's degree or equivalent

Tools

CRM systems

Microsoft Office

Job description

General MRO Aerospace INC is seeking an Account Manager to nurture and expand relationships with an existing customer base. You will serve as the main contact, provide project updates, and coordinate across teams to ensure customer needs are met.

The ideal candidate will be proactive, customer-focused, and skilled at identifying growth opportunities while maintaining accurate records and delivering exceptional service.