Aerospace Account & Program Lead

Rubbercraft; Long Beach, Northern (CA, KY); Hybrid; USD 128,000 - 155,000; Full time

Benefits offered by this job

Full benefits package

Retirement savings with company match

Job summary

Rubbercraft in Long Beach, CA, is seeking an Account Program Manager (Aerospace) to be the primary contact for key aerospace customers and drive account performance, customer satisfaction, and operational execution.

You will partner with Operations, Engineering, Quality, Planning, and Supply Chain to ensure on-time delivery, accurate ERP updates, and robust program reporting, while building long-term relationships and leading cross-functional collaboration across the organization.

Qualifications

• Bachelor's degree preferred; equivalent manufacturing experience (10+ years) may be considered.
• Experience in aerospace or advanced manufacturing environments.
• Experience coordinating cross-functional teams to meet delivery and quality objectives.
• ERP/MRP experience and understanding of contract review, RMAs, and order management.

Responsibilities

• Serve as primary contact for aerospace customer accounts and drive satisfaction.
• Coordinate cross-functional teams to meet delivery and quality objectives.
• Manage orders, ERP updates, and contract reviews.
• Prepare KPI dashboards and customer scorecards.
• Travel to customer locations as needed (approximately 10%).

Skills

Advanced Microsoft Excel

PowerPoint presentations

Analytical thinking

Communication skills

Cross-functional collaboration

Education

Bachelor's degree preferred

Equivalent manufacturing experience (10+ years) may be considered in lieu of a degree

Tools

ERP/MRP systems

EDI systems

Customer portals

Job description

Rubbercraft in Long Beach, CA, is seeking an Account Program Manager (Aerospace) to be the primary contact for key aerospace customers and drive account performance, customer satisfaction, and operational execution.

You will partner with Operations, Engineering, Quality, Planning, and Supply Chain to ensure on-time delivery, accurate ERP updates, and robust program reporting, while building long-term relationships and leading cross-functional collaboration across the organization.