Aeromedical Case Lead Technician: Medical Readiness

Potawatomi Federal Solutions; Robins Air Force Base (GA); On-site; USD 65,000 - 95,000; Full time

Job summary

Potawatomi Federal Solutions seeks an Aeromedical Case Manager Technician and Lead to provide administrative and technical case management support for HQ AFRC Aerospace and Operational Medicine Division at Robbins AFB, GA. You will review, track, and coordinate medical cases to ensure readiness and compliance with Air Force standards.

The role requires strong documentation, data entry into appropriate systems, and coordination with RMUs, MTFs, ACS, MAJCOMs, and government stakeholders to

Qualifications

• Associate degree in Health Information Management, Healthcare Administration, Medical Assisting, Nursing, Allied Health, Business Administration, or a closely related field.
• Four years of directly related military or civilian experience in Air Force Aerospace Medicine, Aeromedical Case Management, Medical Standards, Medical Readiness, or Medical Administration.
• Demonstrated experience with: Air Force medical readiness programs, Aeromedical waiver processing, Medical case management, Medical terminology, Physical examination standards, Line of Duty (LOD) determinations, Disability Evaluation System (DES), Medical Evaluation Boards (MEB), Air Force medical policies and guidance, Microsoft Office Suite.
• Highly desired demonstrated experience with: AIMWTS, PEPP, ECT, MEDXS, MICT, and Joint Legacy Viewer (JLV).
• Strong leadership and team coordination skills.
• Excellent verbal and written communication.
• Exceptional organizational and time management abilities.
• Analytical problem-solving skills.
• Ability to manage multiple priorities simultaneously.
• High attention to detail and accuracy.
• Professional judgment and discretion when handling sensitive medical information.
• Ability to work independently with minimal supervision.
• Strong customer service orientation.
• Ability to maintain confidentiality and comply with HIPAA and Privacy Act requirements.

Responsibilities

• Review, evaluate, and process aeromedical case files for flying and non-flying personnel in accordance with established Air Force policies and procedures.
• Receive, review, and validate medical documentation for completeness and accuracy prior to Government provider review.
• Process accession, retention, flying, mobility, deployment, and other aeromedical waiver cases.
• Maintain accurate case information within Government electronic systems including, but not limited to: AIMWTS, ECT, PEPP, MEDXS.
• Track medical cases throughout the adjudication process to ensure timely processing and disposition.
• Coordinate with RMUs, MTFs, ACS, MAJCOMs, Headquarters Air Force personnel, and civilian medical providers regarding case requirements and status.
• Assist with Line of Duty determinations, Retention Limitation actions, and other medical readiness processes.
• Ensure timely data entry, case documentation, and maintenance of electronic records.
• Prepare recurring correspondence, memoranda, reports, and administrative documentation supporting case management operations.
• Assist with workload tracking, reporting metrics, and administrative support functions.
• Respond to telephone calls, emails, and customer inquiries regarding case status and required documentation.
• Provide courteous, professional customer service to military members, medical personnel, and Government stakeholders.
• Coordinate scheduling activities and follow-up actions associated with medical evaluations and case processing.
• Support updates to case management procedures, guidance, and training materials as directed.
• Attend meetings and training sessions as required.
• Maintain compliance with HIPAA, Privacy Act, and applicable Air Force policies regarding sensitive medical information.

Skills

Leadership & teamwork

Verbal & written communication

HIPAA compliance

Education

Associate degree in Health Information Management or related field

Four years related Air Force/Aeromedical experience

Tools

AIMWTS

PEPP

ECT

MEDXS

MICT

Joint Legacy Viewer (JLV)

Job description

Potawatomi Federal Solutions seeks an Aeromedical Case Manager Technician and Lead to provide administrative and technical case management support for HQ AFRC Aerospace and Operational Medicine Division at Robbins AFB, GA. You will review, track, and coordinate medical cases to ensure readiness and compliance with Air Force standards.

The role requires strong documentation, data entry into appropriate systems, and coordination with RMUs, MTFs, ACS, MAJCOMs, and government stakeholders to