Advocacy-Focused Support Broker (Semi-Remote, Flexible)

Intuit, Inc.; Rhinelander (WI); Hybrid; USD 22,000 - 31,000; Full time

Benefits offered by this job

Semi-remote work environment

Mileage reimbursement

Paid time off

Weekends and holidays off

Supportive, mission-driven team

The opportunity to make a real diff er

Job summary

Community Horizons in Wisconsin is seeking a Support Broker who will partner with individuals and families to build care teams that enable independent living. You’ll recruit, screen, and hire caregivers, mentor employers, and guide members through scheduling and EVV processes.

This role emphasizes advocacy, person-centered support, and navigating Medicaid and long-term care programs. A driver’s license and reliable transportation are required.

Qualifications

• Healthcare recruiting experience is required.
• Applicants must live in Northern Wisconsin.
• 5+ years supporting individuals with disabilities or frail elderly.
• Strong organization and communication skills.
• Driver's license and reliable transportation.

Responsibilities

• Attend referral meetings and conduct in-home visits with members and families.
• Help individuals recruit, screen, and hire their own caregivers or nurses.
• Support members through interviews, onboarding, and retaining quality staff.
• Mentor members on becoming successful employers, including scheduling and staff expectations.
• Guide individuals through scheduling, timecards, and EVV systems.
• Assist members with Medicaid renewals, benefit applications, and navigating public programs.
• Help individuals understand and navigate healthcare and long-term care systems.
• Maintain documentation and case notes with ongoing mentoring and support.

Skills

Healthcare recruiting

Tools

EVV systems

Job description

Community Horizons in Wisconsin is seeking a Support Broker who will partner with individuals and families to build care teams that enable independent living. You’ll recruit, screen, and hire caregivers, mentor employers, and guide members through scheduling and EVV processes.

This role emphasizes advocacy, person-centered support, and navigating Medicaid and long-term care programs. A driver’s license and reliable transportation are required.