Support Broker & Advocate for Independent Living

Community Horizons; Rhinelander (WI); Hybrid; USD 22,000 - 31,000; Full time

Benefits offered by this job

Semi-remote work environment

Mileage reimbursement

Paid time off

Weekends and holidays off

Supportive, mission-driven team

Make a real difference every day

401(k) matching

Flexible schedule

Paid training

Job summary

Community Horizons is hiring a Support Broker in Wisconsin to help individuals build care teams that enable independent living. The role blends home visits with community meetings and direct recruiting of caregivers, nurses, and support staff.

You will mentor families to manage schedules, timecards, and EVV systems, guiding members through Medicaid renewals and benefits processes while maintaining thorough case notes and ongoing support.

Qualifications

• Healthcare recruiting experience is required.
• 5+ years supporting individuals with disabilities or the frail elderly.
• Strong organization and communication skills.
• A passion for person-centered support and advocacy.
• Experience with self-directed or long-term care programs is a plus.
• A valid driver's license and reliable transportation.

Responsibilities

• Attend referral meetings and conduct in-home visits with members and families.
• Help individuals recruit, screen, and hire their own caregivers or nurses.
• Support members through interviews, onboarding, and retaining quality staff.
• Mentor members on how to be successful employers, including managing schedules, communication, and staff expectations.
• Guide individuals through scheduling, timecards, and Electronic Visit Verification (EVV) systems.
• Assist members with Medicaid renewals, benefit applications, and navigating public assistance programs.
• Help individuals understand and navigate complex healthcare and long-term care systems.
• Maintain documentation and case notes while providing ongoing mentoring and support.

Skills

Healthcare recruiting

Disability support

Caregiver hiring

Communication

Tools

EVV systems

Job description

Community Horizons is hiring a Support Broker in Wisconsin to help individuals build care teams that enable independent living. The role blends home visits with community meetings and direct recruiting of caregivers, nurses, and support staff.

You will mentor families to manage schedules, timecards, and EVV systems, guiding members through Medicaid renewals and benefits processes while maintaining thorough case notes and ongoing support.