Adventure Gear Retail Shift Lead

5.11, Inc.; Fort Worth (TX); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Employee discounts on 5.11 gear

Health, dental, and vision insurance

Job summary

5.11, Inc. is seeking a Sales Supervisor (Shift Lead) in Fort Worth, TX, to work with the Store Manager and Assistant Store Manager to exceed customer expectations and drive a high-energy store environment.

You’ll lead by example, tackle challenges, and support your team in delivering exceptional experiences in a fast-paced setting. The role is a great step into leadership with opportunities to grow, learn, and advance within a purpose-driven brand focused on performance and adventure.

Qualifications

• Retail or customer service experience in a specialty or performance-driven environment.
• Enthusiastic, eager to learn and a strong team player.
• Driven to maintain high standards and deliver exceptional customer experiences.
• Passion for tactical, outdoor, or fitness gear is a plus.

Responsibilities

• Deliver an exceptional 5.11 EDGE customer experience.
• Foster a customer-first culture of teamwork and continuous improvement.
• Support merchandising, stock organization, and visuals.
• Maintain high standards store-wide with focus on customer service and operations.

Skills

Retail experience

Customer service

Team leadership

Problem solving

Attention to detail

Job description

5.11, Inc. is seeking a Sales Supervisor (Shift Lead) in Fort Worth, TX, to work with the Store Manager and Assistant Store Manager to exceed customer expectations and drive a high-energy store environment.

You’ll lead by example, tackle challenges, and support your team in delivering exceptional experiences in a fast-paced setting. The role is a great step into leadership with opportunities to grow, learn, and advance within a purpose-driven brand focused on performance and adventure.