Adventure-Driven Retail Shift Lead

5.11, Inc.; El Paso (TX); On-site; USD 13,776 - 23,419; Full time

Benefits offered by this job

Employee discounts on 5.11 gear

Job summary

5.11, Inc. is a purpose-driven lifestyle brand focused on performance, durability, and adventure, seeking a Sales Supervisor (Shift Lead) to partner with the Store Manager in delivering an outstanding in-store experience.

This role leads by example, tackles challenges head-on, and supports a fast-paced, results-driven environment. You’ll guide a team to deliver exceptional service, assist with merchandising and visuals, and uphold high standards of customer focus and operational excellence while

Qualifications

• Retail or customer service experience, preferably in specialty or performance-driven retail.
• Empowered, enthusiastic, and eager to learn.
• A drive for teamwork, problem-solving, and maintaining high standards.
• Passion for tactical, outdoor, or fitness gear.
• Employee discounts on 5.11 gear.
• Flexible schedule and supportive team environment.
• Opportunities to learn, grow, and advance within the company.
• A workplace built on purpose, performance, and adventure.

Responsibilities

• Deliver an exceptional 5.11 EDGE customer experience.
• Foster a customer-first culture of teamwork and continuous improvement.
• Support merchandising, stock organization, and visuals.
• Maintain high standards throughout the store, ensuring customer focus, compliance, and operational excellence.

Skills

Retail experience

Customer service

Teamwork

Problem-solving

Outdoor gear passion

Job description

5.11, Inc. is a purpose-driven lifestyle brand focused on performance, durability, and adventure, seeking a Sales Supervisor (Shift Lead) to partner with the Store Manager in delivering an outstanding in-store experience.

This role leads by example, tackles challenges head-on, and supports a fast-paced, results-driven environment. You’ll guide a team to deliver exceptional service, assist with merchandising and visuals, and uphold high standards of customer focus and operational excellence while