Part-Time Shift Lead: Outdoor Gear & Customer Experience

5.11, Inc.; Tyler (TX); On-site; USD 20,000 - 23,000; Full time

Benefits offered by this job

Employee discount on 5.11 gear

Opportunities to learn and grow

Job summary

5.11, Inc. in Tyler, Texas is seeking a Sales Supervisor (Shift Lead) to partner with the Store Manager and Assistant Store Manager to deliver outstanding customer experiences and drive a high-energy store environment.

You'll lead by example, coach a team, and support merchandising, stock, and visuals while upholding our standards of performance and adventure in a fast-paced retail setting.

Qualifications

• Retail or customer service experience required.
• Teamwork, problem-solving, and a customer-first mindset.
• Interest in tactical, outdoor, or fitness gear.
• Flexible schedule and eagerness to grow in store leadership.

Responsibilities

• Deliver an exceptional 5.11 EDGE customer experience.
• Lead by example and support the Store Manager and team.
• Assist with merchandising, stock organization, and visuals.
• Maintain store standards, customer focus, and operational excellence.

Skills

Retail experience

Customer service

Team leadership

Problem solving

Job description

5.11, Inc. in Tyler, Texas is seeking a Sales Supervisor (Shift Lead) to partner with the Store Manager and Assistant Store Manager to deliver outstanding customer experiences and drive a high-energy store environment.

You'll lead by example, coach a team, and support merchandising, stock, and visuals while upholding our standards of performance and adventure in a fast-paced retail setting.