Shift Lead (Part-Time) - Outdoor Gear & Customer Experience

5.11, Inc.; Sugar Land (TX); On-site; USD 14,000 - 23,000; Full time

Benefits offered by this job

Employee discounts on 5.11 gear

Job summary

5.11, Inc. is seeking a Sales Supervisor (Shift Lead) in Sugar Land, TX. You will partner with store leadership to deliver an outstanding customer experience and lead a high-energy team committed to performance and adventure.

The role emphasizes coaching, merchandising support, and ensuring brand standards. A passion for tactical gear and a willingness to grow with the company are preferred for success in this fast-paced environment.

Qualifications

• Retail or customer service experience, preferably in specialty or performance-driven retail.
• Empowered, enthusiastic, and eager to learn.
• A drive for teamwork, problem-solving, and maintaining high standards.
• Passion for tactical, outdoor, or fitness gear.

Responsibilities

• Deliver an exceptional 5.11 EDGE customer experience.
• Foster a customer-first culture of teamwork and continuous improvement.
• Support merchandising, stock organization, and visuals.
• Maintain high standards throughout the store, ensuring customer focus, compliance, and operational excellence.

Skills

Customer service

Teamwork

Problem solving

Flexible schedule

Outdoor gear passion

Job description

5.11, Inc. is seeking a Sales Supervisor (Shift Lead) in Sugar Land, TX. You will partner with store leadership to deliver an outstanding customer experience and lead a high-energy team committed to performance and adventure.

The role emphasizes coaching, merchandising support, and ensuring brand standards. A passion for tactical gear and a willingness to grow with the company are preferred for success in this fast-paced environment.