Shift Lead: Outdoor Gear Retail Leader

5.11, Inc.; Fort Worth (TX); On-site; USD 17,908 - 22,041; Full time

Benefits offered by this job

Employee discounts on 5.11 gear

Job summary

5.11, Inc. is seeking a Sales Supervisor (Shift Lead) in Fort Worth, TX, to partner with the Store Manager and Assistant Store Manager. You will drive an exceptional 5.11 EDGE customer experience, foster teamwork, and support merchandising and stock organization in a fast-paced environment.

The role focuses on leadership, customer service, and maintaining high standards while delivering results. The position offers growth opportunities in a purpose-driven store culture centered on performance

Qualifications

• Retail or customer service experience, preferably in specialty or performance-driven retail.
• Empowered, enthusiastic, and eager to learn.
• A drive for teamwork, problem-solving, and maintaining high standards.
• Passion for tactical, outdoor, or fitness gear.

Responsibilities

• Deliver an exceptional 5.11 EDGE customer experience.
• Foster a customer-first culture of teamwork and continuous improvement.
• Support merchandising, stock organization, and visuals.
• Maintain high standards throughout the store, ensuring customer focus, compliance, and operational excellence.

Skills

Retail experience

Customer service

Teamwork

Problem-solving

Adaptability

Passion for outdoor gear

Job description

5.11, Inc. is seeking a Sales Supervisor (Shift Lead) in Fort Worth, TX, to partner with the Store Manager and Assistant Store Manager. You will drive an exceptional 5.11 EDGE customer experience, foster teamwork, and support merchandising and stock organization in a fast-paced environment.

The role focuses on leadership, customer service, and maintaining high standards while delivering results. The position offers growth opportunities in a purpose-driven store culture centered on performance