Shift Lead — Adventure Gear Retail Leader

5.11, Inc.; Sacramento (CA); On-site; USD 23,000 - 27,000; Full time

Benefits offered by this job

Employee discounts on 5.11 gear

Job summary

5.11, Inc. is seeking a Sales Supervisor (Shift Lead) in California to join our store leadership team. You will work with the Store Manager to exceed customer expectations, create a high-energy environment, and mentor teammates to deliver top-notch experiences.

The role emphasizes leading by example, solving challenges, and driving teamwork in a fast-paced, results-driven setting with opportunities to learn, grow, and advance within the company.

Qualifications

• Retail or customer service experience, preferably in specialty or performance-driven retail.
• Empowered, enthusiastic, and eager to learn.
• A drive for teamwork, problem-solving, and maintaining high standards.

Responsibilities

• Deliver an exceptional 5.11 EDGE customer experience.
• Foster a customer-first culture of teamwork and continuous improvement.
• Support merchandising, stock organization, and visuals.
• Maintain high standards throughout the store, ensuring customer focus, compliance, and operational excellence.

Skills

Retail experience

Customer service

Team leadership

Flexible schedule

Job description

5.11, Inc. is seeking a Sales Supervisor (Shift Lead) in California to join our store leadership team. You will work with the Store Manager to exceed customer expectations, create a high-energy environment, and mentor teammates to deliver top-notch experiences.

The role emphasizes leading by example, solving challenges, and driving teamwork in a fast-paced, results-driven setting with opportunities to learn, grow, and advance within the company.