Adventure Concierge: Create Memorable Guest Experiences

BLACKBERRY FARM; Walland (TN); On-site; USD 18,000 - 23,000; Full time

Job summary

Blackberry Farm in Walland, TN is seeking an Adventure Concierge to ensure guest activities, spa services, and dining times are booked and personalized. You will assist with merchandise sales and maintain guest information to support memorable experiences.

Role requires a high school diploma and a valid driver’s license, with front-of-house hotel operations experience preferred. The position offers a friendly team environment at Blackberry Farm.

Qualifications

• High school diploma or equivalent is required.
• Must have a valid driver’s license.
• Hotel Front of House operations experience preferred.

Responsibilities

• Completes pre-arrival emails and calls to book activities, spa services, and dining times.
• Be a point of contact for guests to inform them of special happenings and to answer questions.
• Gathers and tracks guest information and preferences in the guest database.
• Creates unique memorable experiences for our guests.
• Knowledge of merchandise and assist with sales at the Gift Shop.

Education

High school diploma or equivalent

Tools

POS

Inventory systems

Excel

Word

Outlook

Job description

Blackberry Farm in Walland, TN is seeking an Adventure Concierge to ensure guest activities, spa services, and dining times are booked and personalized. You will assist with merchandise sales and maintain guest information to support memorable experiences.

Role requires a high school diploma and a valid driver’s license, with front-of-house hotel operations experience preferred. The position offers a friendly team environment at Blackberry Farm.