Guest Experience Front Desk Agent — Hospitality Maestro

Blackberry Farm, LLC.; Tennessee; On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Travel and dining perks

Job summary

Blackberry Farm, LLC. in Walland, TN is seeking a friendly Front Desk Agent to join our legendary Lodging team. This role handles daily front desk operations, greets guests, assists with reservations, and supports guest services.

Ideal candidates will have 2-3 years in hospitality or customer service, strong communication skills, and the ability to work nights and weekends. Familiarity with OPERA and MS Office is a plus, and a passion for delivering exceptional guest experiences is essential.

Qualifications

• High School diploma or equivalent required.
• 2-3 years of hospitality or customer service experience preferred.
• Strong written and verbal communication skills.

Responsibilities

• Greet guests and check in/out, respond to requests.
• Handle billing questions and reservations.
• Assist with group bookings and daily reports.
• Operate POS and maintain front desk area.

Skills

Guest services

Communication skills

Problem solving

Education

High School diploma or equivalent

Tools

MS Office

OPERA

Job description

Blackberry Farm, LLC. in Walland, TN is seeking a friendly Front Desk Agent to join our legendary Lodging team. This role handles daily front desk operations, greets guests, assists with reservations, and supports guest services.

Ideal candidates will have 2-3 years in hospitality or customer service, strong communication skills, and the ability to work nights and weekends. Familiarity with OPERA and MS Office is a plus, and a passion for delivering exceptional guest experiences is essential.