Advancement Operations & Donor Services Coordinator

Florida Institute of Technology; Melbourne (FL); On-site; USD 40,000 - 55,000; Full time

Job summary

Florida Institute of Technology in Melbourne, FL is seeking an Advancement Operations Coordinator to support fundraising and donor engagement through gift processing, CRM data integrity, event coordination, and administrative support.

Responsibilities include maintaining SOPs for gifts, managing donor databases, producing reports, and ensuring timely receipts and inquiries are handled professionally.

Qualifications

• Experience with donor databases and records management is preferred.
• Strong attention to detail and accuracy in handling gifts and records.
• Excellent written and verbal communication in donor interactions.

Responsibilities

• Record charitable contributions and grants following SOPs.
• Maintain data integrity and confidentiality per laws and regulations.
• Manage CRM records: create, audit, duplicate removal, data cleaning.
• Support administrative projects and data requests as needed.
• Coordinate advancement events and cross-departmental support.
• Monitor pledge payments and generate reminders.
• Prepare fundraising and donor activity reports.
• Assist with gift reconciliation with Finance systems.
• Ensure timely donor receipts for contributions.
• Respond to donor inquiries via phone, email, or mail.
• Support Leadership and Florida Tech mission as assigned.

Skills

Gift processing

CRM software

Data integrity

Donor engagement

Report generation

Job description

Florida Institute of Technology in Melbourne, FL is seeking an Advancement Operations Coordinator to support fundraising and donor engagement through gift processing, CRM data integrity, event coordination, and administrative support.

Responsibilities include maintaining SOPs for gifts, managing donor databases, producing reports, and ensuring timely receipts and inquiries are handled professionally.