Donor Support Coordinator

Florida Wildlife Federation; Tallahassee (FL); On-site; USD 40,000 - 70,000; Full time

Job summary

Join a dedicated team at a forward-thinking organization focused on conservation. As a Donor Support Coordinator, you will play a crucial role in managing donor relations and database systems. This position involves gift entry, data management, and supporting donor stewardship activities. Ideal candidates will possess strong attention to detail, excellent communication skills, and a collaborative spirit. With a commitment to integrity and confidentiality, you'll help foster relationships that support vital conservation efforts. This is a fantastic opportunity to make a meaningful impact while working in a supportive environment.

Qualifications

• 3+ years of experience in database management and donor relations.
• Strong communication skills and ability to work in a team.

Responsibilities

• Manage donor database and ensure accurate gift entry and data management.
• Prepare thank you letters and other donor communications.

Skills

Database Management

Communication Skills

Team Collaboration

Attention to Detail

Technological Savvy

Tools

Everyaction CRM

Microsoft 365

Job description

The Donor Support Coordinator performs a variety of tasks for the Federation, especially in donor relations and database management. The successful candidate will primarily be responsible for gift entry, data management, and donor stewardship for the Federation. This role includes daily gift entry and thank you letters, ongoing database management, and assisting with the organization’s donor stewardship activities. This position requires a strong attention to detail, technological savvy, a friendly, compassionate personality, and a positive attitude. A high level of integrity and confidentiality is also essential. Excellent organizational skills, the ability to multi-task and prioritize, work in a team-centered environment, and interact with the public over the phone and via e-mail are key requirements of this position.

To apply please email resume, cover letter and 3 professional references to careers@floridawildlifefederation

Essential Responsibilities and Tasks

• Collect and Process Donations: including checks, credit cards, stock and online donations
• Reconcile and verify daily transactions from deposits, credit card batches and online transactions
• Prepare and send thank you letters and tax receipts
• Prepare and send other donor communications and correspondence
• Maintain donor database and ensure accuracy of all gift and data entry
• Develop, prepare, and maintain queries, lists, and reports for direct mail and other development activities
• Assist with donor/prospect management and research
• Assist with telephone calls, emails, and correspondence regarding gifts, pledges, and other development activities to and from donors and grantees
• Assist with organizing and coordinating donor stewardship efforts, including special events, publications, correspondence, and other activities
• Prepare donor lists and other information for mailings
• Manage records and stewardship for sponsorships, endowments, and other development projects
• Work closely with finance and accounting personnel and consultants on monthly reconciliation, annual review or audit
• Provide general administrative support as needed
• Other duties as assigned

Qualifications and Skills

• 3+ years of experience with database management
• Experience in working with cross-functional teams
• Excellent written and verbal communication skills
• Ability to utilize our CRM (Everyaction)
• Proficiency with Microsoft 365

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Information Technology

Industries

Conservation Programs