Associate Advanced, Production Operations

FIS; San Antonio (TX); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading financial services company in San Antonio is seeking a production operator to support day-to-day operations. Responsibilities include operating card production equipment, performing high-volume production tasks, and maintaining detailed logs. Candidates should have a high school diploma or GED and strong communication skills. The role requires adaptability and a willingness to work overtime as needed. Join our dynamic team and contribute to essential production activities in a fast-paced environment.

Responsibilities

• Operate card production equipment including inserters, printers, and embossers.
• Perform high-speed, high-volume production tasks like embossing and sorting.
• Set up machinery and clear jams or basic malfunctions.
• Maintain detailed operator logs and reports.
• Assign team members to machinery and production tasks.

Skills

Adaptability

Overtime willingness

MS Office proficiency

Verbal communication

Written communication

Attention to detail

Education

High school diploma or GED

Job description

Job Description

Supports day-to-day production operations activities, including monitoring, reporting, and basic troubleshooting. Progression from entry-level to lead involves increasing responsibility for process execution and mentoring

What You Will Be Doing

• Operate card production equipment such as inserters, printers, embossers, bursters, metering machines, and related office equipment.
• Perform high‑speed, high‑volume production tasks including embossing, inserting, sorting, and general card processing.
• Set up machinery, load materials, clear jams or basic malfunctions, and unload completed products.
• Identify and resolve clearly defined technical or workflow issues.
• Complete and maintain detailed operator logs and reports.
• Reconcile incoming work against completed work to ensure accuracy and compliance.
• Assign team members to machinery, work orders, and production tasks.
• Communicate issues, concerns, or questions promptly to Production Department leadership.
• Perform other related duties as assigned.

Education Requirements

• High school diploma or GED required.

What You Bring

• Ability to adapt to changes in duties, workflow, and priorities.
• Willingness to work overtime as needed to support production demands.
• Proficiency with MS Office and Outlook.
• Strong verbal and written communication skills.
• Exceptional attention to detail and accuracy.
• Ability to stand, walk, bend, and lift up to 20 pounds as needed.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case‑by‑case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.