Advanced Medical Support Specialist - Care Team Orchestrator

US Department of Veterans Affairs; Decatur (GA); Presencial; USD 42.000 - 64.000; Jornada completa

Descripción de la vacante

US Department of Veterans Affairs in Decatur, GA seeks an Advanced Medical Support Assistant to provide vital administrative support across multiple clinics, manage appointments, and help ensure timely access to care and patient satisfaction in a high-volume environment.

The role requires scheduling across interdisciplinary teams, maintaining medical terminology literacy, and coordinating care with physicians, NPs, and other staff while adhering to VA policies and patient privacy rules.

Formación

• Understanding of scheduling across interdisciplinary clinics and care settings.
• Knowledge of medical terminology and clinic workflows.
• Familiarity with VA patient portal and electronic health records.
• Ability to coordinate care across multiple clinics and teams.
• Compliance with privacy, regulatory, and VA policies.

Responsabilidades

• Manage clinic appointments and patient flow to optimize access.
• Coordinate information between patients, care teams, and facilities.
• Prepare reports and document care activities in electronic records.
• Support customer service and ensure high-quality patient experiences.

Conocimientos

Advanced health-care scheduling

Interdisciplinary coordination

Medical terminology

Electronic health records

Educación

High school diploma or GED

Herramientas

VA scheduling systems

Descripción del empleo

US Department of Veterans Affairs in Decatur, GA seeks an Advanced Medical Support Assistant to provide vital administrative support across multiple clinics, manage appointments, and help ensure timely access to care and patient satisfaction in a high-volume environment.

The role requires scheduling across interdisciplinary teams, maintaining medical terminology literacy, and coordinating care with physicians, NPs, and other staff while adhering to VA policies and patient privacy rules.