Advanced Medical Support & Scheduling Specialist

US-Department-of-Veterans-Affair; Battle Creek (MI); Presencial; USD 45.000 - 65.000; Jornada completa

Descripción de la vacante

The U.S. Department of Veterans Affairs in Battle Creek, MI, is seeking a GS-6 Advanced Medical Support Assistant to support administrative aspects of patient care, including scheduling, access, and demographic data collection across Battle Creek and surrounding clinics.

The role requires clerical experience and one year of college; proficiency in English; and ability to coordinate care with clinicians using advanced access principles.

Formación

• Six months of clerical or administrative work.
• One year of college or higher.
• English language proficiency in speaking and writing.
• Grandfathering provision for current VA employees may apply.

Responsabilidades

• Assist with access and scheduling across multiple clinics.
• Collect and update demographic and insurance information.
• Manage the Electronic Waiting List.
• Provide patient processing and customer service.
• Coordinate appointments using advanced clinic access principles.

Conocimientos

Team collaboration

Prioritization

Communication skills

Medical terminology

EHR proficiency

Scheduling

Educación

One year of college

Descripción del empleo

The U.S. Department of Veterans Affairs in Battle Creek, MI, is seeking a GS-6 Advanced Medical Support Assistant to support administrative aspects of patient care, including scheduling, access, and demographic data collection across Battle Creek and surrounding clinics.

The role requires clerical experience and one year of college; proficiency in English; and ability to coordinate care with clinicians using advanced access principles.