Medical Support & Care Coordination Specialist

US-Department-of-Veterans-Affair; Indianapolis (IN); On-site; USD 46,000 - 58,000; Full time

Job summary

US Department of Veterans Affairs is seeking an Advanced Medical Support Assistant (AMSA) within the Health Administration Service (HAS) Mental Health to support clinicians and staff in delivering patient care. The AMSA handles a range of technical and administrative tasks that keep scheduling, check-in, and communications running smoothly.

The role requires completing the basic requirements for federal employment, including US citizenship and English proficiency, with the full performance level

Qualifications

• One year of creditable experience equivalent to the next lower grade.
• Experience includes answering phones, greeting patients, relaying messages, scheduling and updating demographics.

Responsibilities

• AMSAs perform technical support duties that facilitate care by physicians, nurses and other staff.
• Collaborate with clinicians to ensure efficient patient flow and access to care.
• Coordinate administrative functions related to appointments and transfers as needed.

Skills

Answering phones

Greeting patients

Relaying messages

Scheduling

Demographics updates

Education

High school diploma or GED

Job description

US Department of Veterans Affairs is seeking an Advanced Medical Support Assistant (AMSA) within the Health Administration Service (HAS) Mental Health to support clinicians and staff in delivering patient care. The AMSA handles a range of technical and administrative tasks that keep scheduling, check-in, and communications running smoothly.

The role requires completing the basic requirements for federal employment, including US citizenship and English proficiency, with the full performance level