Advanced Medical Support Assistant – Veterans Care

U.S. Department of Veterans Affairs; Vancouver (WA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Paid Time Off

Sick leave and federal holidays

Federal pension

Federal 401K with employee match

Job summary

U.S. Department of Veterans Affairs is seeking Advanced Medical Support Assistants to support Portland VA Medical Center campuses in Portland, OR and Vancouver, WA.

The role emphasizes enrollment, benefits processing, scheduling, and patient communications to ensure timely access to care for Veterans. Candidates will perform data entry, record-keeping, and reporting using Microsoft Office, with shifts across day, evening, night and weekend hours.

Responsibilities

• Determining health care eligibility for Veteran patients.
• Administrative processing of Veteran patients in enrollment, benefits, and registration.
• Counseling Veteran patients regarding enrollment for health care benefits and other programs.
• Obtaining essential information and documentation from Veteran patients for enrollment activities.
• Performing scheduling functions for Veteran patients including appointments, cancellations, and re-scheduling.
• Facilitating communication between Veterans and facility consult departments.
• Support of inpatient units with administrative duties during day, evening, night, and weekend shifts.
• Processing and record keeping of inpatient medical records.
• Manual and electronic data entry.
• Entry of Physician orders and consult requests.
• Prepares Veteran patient statistics.
• Providing reception to incoming and outgoing customers and communication.
• Utilizes Microsoft Office software to compile data and formulate reports

Skills

Microsoft Office

Tools

Microsoft Office

Job description

U.S. Department of Veterans Affairs is seeking Advanced Medical Support Assistants to support Portland VA Medical Center campuses in Portland, OR and Vancouver, WA.

The role emphasizes enrollment, benefits processing, scheduling, and patient communications to ensure timely access to care for Veterans. Candidates will perform data entry, record-keeping, and reporting using Microsoft Office, with shifts across day, evening, night and weekend hours.