Advanced Medical Support Specialist - Primary Care Team

U.S. Department of Veterans Affairs; Hillsboro (OR); In loco; USD 42.000 - 54.000; Tempo pieno

Descrizione del lavoro

U.S. Department of Veterans Affairs is seeking a Medical Support Assistant within a Patient Aligned Care Team (PACT) in the Primary Care Division at the VA Portland Health Care System.

The role focuses on intake, indexing of health and administrative information, and ongoing coordination with the care team. The position involves scheduling appointments, verifying orders and demographics, and using Vista applications to support clinic operations.

Competenze

• Experience handling scheduling and patient information in a healthcare setting.
• Ability to verify insurance data and demographics per guidelines.
• Familiarity with VA clinical workflows and Vista-based systems.

Mansioni

• Schedule, cancel, or reschedule patient appointments per guidelines.
• Assist team with verification of provider orders and clinic utilization.
• Maintain confidentiality and handle sensitive health information.
• Coordinate with PACT and other VA staff to support care delivery.

Conoscenze

Scheduling appointments

Demographics updates

Insurance verification

Interdisciplinary coordination

Patient communication

Use of Vista applications

Strumenti

Vista applications

PC applications

Descrizione del lavoro

U.S. Department of Veterans Affairs is seeking a Medical Support Assistant within a Patient Aligned Care Team (PACT) in the Primary Care Division at the VA Portland Health Care System.

The role focuses on intake, indexing of health and administrative information, and ongoing coordination with the care team. The position involves scheduling appointments, verifying orders and demographics, and using Vista applications to support clinic operations.