Advanced Medical Support & Access Specialist

US Department of Veterans Affairs; Augusta (ME); On-site; USD 42,000 - 54,000; Full time

Job summary

US Department of Veterans Affairs, VA Maine Healthcare System, Augusta location, seeks an Advanced Medical Support Assistant to support Community Care services. This role emphasizes scheduling, patient support, and coordination with clinicians in a fast-paced clinic setting.

Applicants must meet basic federal requirements, including education at high school level, US citizenship, and English proficiency. The full performance level is GS-6, with duties focusing on access, referrals, and patient

Qualifications

• High school diploma, GED, or proficiency certificate required.
• 1 year of experience equivalent to GS-05 in federal service with clinic scheduling.
• Knowledge of health care scheduling processes and patient flow.
• Ability to work with multiple inputs (in person, phone, messages) and resolve issues.
• Familiarity with medical terminology and clinical workflows.

Skills

Advanced healthcare process knowledge

Interdisciplinary care coordination

Medical terminology

Clinical collaboration

Prioritization and organization

Professional communication

Education

High school diploma / GED

Job description

US Department of Veterans Affairs, VA Maine Healthcare System, Augusta location, seeks an Advanced Medical Support Assistant to support Community Care services. This role emphasizes scheduling, patient support, and coordination with clinicians in a fast-paced clinic setting.

Applicants must meet basic federal requirements, including education at high school level, US citizenship, and English proficiency. The full performance level is GS-6, with duties focusing on access, referrals, and patient