Advanced Medical Support Assistant: Veteran Care & Scheduling

U.S. Department of Veterans Affairs; Topeka (KS); On-site; USD 40,000 - 58,000; Full time

Job summary

U.S. Department of Veterans Affairs in Topeka, Kansas, is seeking an Advanced Medical Support Assistant (AMSA) to provide specialized administrative patient support within an interdisciplinary care delivery model, coordinating care for veterans across community providers.

The AMSA will work under the VA Community Care Supervisory MSA, handling appointment scheduling, patient correspondence, and electronic health record entries while maintaining high standards of confidentiality and

Qualifications

• U.S. citizenship required.
• High school diploma or GED required.
• Proficiency in spoken and written English.
• One year of experience at the GS-5 level preferred; no experience required for entry.
• No licensure or certification required.

Responsibilities

• Coordinate clinic appointment availability and utilization.
• Enter appropriate information into the electronic record.
• Communicate with the patient care team and external providers as needed.
• Monitor pre-appointment information and ensure readiness for visits.
• Participate in team huddles, plan priorities, and adjust workflows.

Skills

Team collaboration

Prioritization

Communication

Medical terminology

EHR proficiency

Education

High school diploma or GED

Tools

MyHealthyVet

Job description

U.S. Department of Veterans Affairs in Topeka, Kansas, is seeking an Advanced Medical Support Assistant (AMSA) to provide specialized administrative patient support within an interdisciplinary care delivery model, coordinating care for veterans across community providers.

The AMSA will work under the VA Community Care Supervisory MSA, handling appointment scheduling, patient correspondence, and electronic health record entries while maintaining high standards of confidentiality and