Senior Medical Support & Access Coordinator

US-Department-of-Veterans-Affair

West Palm Beach (FL)

On-site

USD 42,000 - 56,000

Full time

3 days ago

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Job summary

US Department of Veterans Affairs West Palm Beach VA Medical Center is seeking an Advanced Medical Support Assistant to provide clerical and administrative support to patients and staff within Care in the Community. The role emphasizes coordinating care and supporting access to a range of clinics and community resources.

Under the supervision of interdisciplinary teams, the AMSA will help manage appointment availability, communicate with care teams, and assist with follow-up care such as

Qualifications

Advanced knowledge of the health care process, including access to care across clinics.
Advanced knowledge of policies/procedures affecting patient flow and care.
Advanced knowledge of medical terminology used by clinicians.
Ability to collaborate with clinicians across multiple disciplines.
Ability to independently set priorities and organize work to meet deadlines.
Ability to communicate effectively with internal and external customers.

Responsibilities

Coordinate clinic appointment availability to support timely patient care.
Maintain effective communication with patient care teams and VA facilities.
Assist with follow-up of consults, tests, and transitions between inpatient and outpatient care.

Skills

Health care process knowledge

Interdisciplinary care policies

Medical terminology

Collaboration across disciplines

Prioritization and organization

Effective communication

Education

Two years above high school

Job description

Under the supervision of interdisciplinary teams, the AMSA will help manage appointment availability, communicate with care teams, and assist with follow-up care such as

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