Patient Care Coordination & Scheduling Assistant

US-Department-of-Veterans-Affair; Austin (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

The Medical Support Assistant (Advanced) (AMSA) serves within Primary Care outpatient clinics under Ambulatory Care at the Central Texas VA Health Care System (CTVHCS). The AMSA is responsible for receiving and routing all Veterans who report to the facilities for scheduled and unscheduled examinations and appointments.

This GS-06 position requires basic requirements such as US citizenship, a high school diploma or GED, and proficiency in English.

Qualifications

• High school diploma or GED required.
• Proficient in spoken and written English.
• No prior experience required.

Responsibilities

• Receive and route all Veterans reporting for scheduled and unscheduled examinations and appointments.
• Coordinate scheduling and check-in processes to maintain patient flow.
• Assist in coordinating transfers and maintaining demographic/insurance accuracy.

Skills

Team collaboration

Prioritization

Electronic communication

Scheduling

Patient service

Education

High school diploma or GED

Tools

EHR systems

Job description

The Medical Support Assistant (Advanced) (AMSA) serves within Primary Care outpatient clinics under Ambulatory Care at the Central Texas VA Health Care System (CTVHCS). The AMSA is responsible for receiving and routing all Veterans who report to the facilities for scheduled and unscheduled examinations and appointments.

This GS-06 position requires basic requirements such as US citizenship, a high school diploma or GED, and proficiency in English.