Advanced Medical Support Assistant — VA Community Care

U.S. Department of Veterans Affairs; Augusta (ME); On-site; USD 53,000 - 69,000; Full time

Benefits offered by this job

Paid Time Off

Parental Leave

Child Care Subsidy

Federal pension/401K

Job summary

U.S. Department of Veterans Affairs, Augusta VA Medical Center, Maine, seeks an Advanced Medical Support Assistant to provide administrative support within Community Care services. The role supports patient scheduling, data entry, and care coordination in a team-based setting.

Responsibilities include updating patient demographics, handling referrals, and ensuring timely processing of documents in VISTA Imaging; relocation not applicable; telework not available.

Qualifications

• Must meet GS-06 level education; no substitution allowed.

Responsibilities

• Supports clinics with profile management and scheduling.
• Collects and updates insurance and demographic data.
• Screens calls and assists patients while following privacy rules.
• Ensures data is entered into VISTA and scanned into VISTA Imaging promptly.
• Promotes MyHealthyVet (MHV) use and kiosk access.
• Manages referrals and serves as first point of contact for appointments and referrals.

Education

GS-06 level education

Job description

U.S. Department of Veterans Affairs, Augusta VA Medical Center, Maine, seeks an Advanced Medical Support Assistant to provide administrative support within Community Care services. The role supports patient scheduling, data entry, and care coordination in a team-based setting.

Responsibilities include updating patient demographics, handling referrals, and ensuring timely processing of documents in VISTA Imaging; relocation not applicable; telework not available.