Advanced Medical Support Assistant: OSS Scheduling Pro

U.S. Department of Veterans Affairs; North Platte (NE); On-site; USD 42,000 - 54,000; Full time

Job summary

The U.S. Department of Veterans Affairs in Nebraska seeks an Advanced Medical Support Assistant (AMSA) specializing in Outpatient Services Scheduling to facilitate patient access, scheduling, and data collection, applying clinic access principles.

The AMSA will handle scheduling, processing electronic orders and consults, and maintaining patient information within the EMR, while delivering professional customer service and ensuring accuracy in medical terminology.

Responsibilities

• Serve as the initial point of contact for units, clinics and patients, handling inquiries and guiding them to appropriate services.
• Schedule patient appointments and coordinate follow-ups using clinic access principles.
• Review and respond to electronic orders and consults; monitor status in the electronic medical record and related systems.
• Perform data entry and update demographics, insurance information and patient processing in medical systems.

Job description

The U.S. Department of Veterans Affairs in Nebraska seeks an Advanced Medical Support Assistant (AMSA) specializing in Outpatient Services Scheduling to facilitate patient access, scheduling, and data collection, applying clinic access principles.

The AMSA will handle scheduling, processing electronic orders and consults, and maintaining patient information within the EMR, while delivering professional customer service and ensuring accuracy in medical terminology.