Advanced Medical Support Assistant – Eligibility & Enrollment

Veterans Health Administration; Long Beach (CA); On-site; USD 56,000 - 73,000; Full time

Job summary

The Veterans Health Administration in Long Beach, CA, is seeking an Advanced Medical Support Assistant to support Eligibility & Enrollment. You will schedule, cancel and reschedule patient appointments, enter no-show information, monitor wait lists and prepare for clinic visits.

You will establish and maintain medical outpatient and inpatient charts and administrative records, verify demographics and insurance, and coordinate information for patient care with the Interdisciplinary Team.

Qualifications

• Education must be from accredited institutions.
• Federal employment requires proper verification of credentials.
• No substitution of education is allowed for this position.

Responsibilities

• Scheduling, canceling, and rescheduling patient appointments and/or consults.
• Entering no-show information.
• Monitoring electronic wait lists.
• Preparing for clinic visits.
• Establishing and maintaining medical outpatient and inpatient charts as well as administrative records.
• Monitoring both inpatient and outpatient appointments for areas of responsibility.
• Obtaining medical information from patients.
• Coordinating information and actions related to patient care and services.
• Ensuring encounter forms are completed to obtain workload credit.
• Verifying and updating demographics and insurance information.

Skills

Scheduling

Medical records

Patient coordination

Documentation

Communication

Job description

The Veterans Health Administration in Long Beach, CA, is seeking an Advanced Medical Support Assistant to support Eligibility & Enrollment. You will schedule, cancel and reschedule patient appointments, enter no-show information, monitor wait lists and prepare for clinic visits.

You will establish and maintain medical outpatient and inpatient charts and administrative records, verify demographics and insurance, and coordinate information for patient care with the Interdisciplinary Team.