Medical Support Assistant (Advanced)

Veterans Health Administration

Long Beach (CA)

On-site

USD 56,000 - 73,000

Full time

3 days ago

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Job summary

The Veterans Health Administration in Long Beach, CA, is seeking an Advanced Medical Support Assistant to support Eligibility & Enrollment. You will schedule, cancel and reschedule patient appointments, enter no-show information, monitor wait lists and prepare for clinic visits.

You will establish and maintain medical outpatient and inpatient charts and administrative records, verify demographics and insurance, and coordinate information for patient care with the Interdisciplinary Team.

Qualifications

Education must be from accredited institutions.
Federal employment requires proper verification of credentials.
No substitution of education is allowed for this position.

Responsibilities

Scheduling, canceling, and rescheduling patient appointments and/or consults.
Entering no-show information.
Monitoring electronic wait lists.
Preparing for clinic visits.
Establishing and maintaining medical outpatient and inpatient charts as well as administrative records.
Monitoring both inpatient and outpatient appointments for areas of responsibility.
Obtaining medical information from patients.
Coordinating information and actions related to patient care and services.
Ensuring encounter forms are completed to obtain workload credit.
Verifying and updating demographics and insurance information.

Skills

Scheduling

Medical records

Patient coordination

Documentation

Communication

Job description

Department: Department of Veterans Affairs

The Long Beach VA Health Care Systems Health Administration Service is recruiting for one (1) Advanced Medical Support Assistant position located in Eligibility & Enrollment. Welcome to VA Long Beach Tibor Rubin - History

Key Responsibilities

Scheduling, canceling, re-scheduling patient's appointments and/or consults

Entering no-show information

Monitoring electronic wait lists

Preparing for clinic visits

Establishing and maintaining medical outpatient and inpatient charts as well as administrative records

Monitoring both inpatient and outpatient appointments for areas of responsibility

Obtaining medical information from patients

Coordinating information and actions related to patient care and services

Ensuring encounter forms are completed in order to obtain appropriate workload credit

Verifying and updating demographics and insurance information

Ensures that the Interdisciplinary Team setup (including consult category of care) is closely monitored to effectively support the needs of the VA clinics, and make any necessary adjustments.

Work Schedule: Monday - Friday 8:00am- 4:30pm Compressed/Flexible: Not Authorized Telework: Not Authorized Virtual: This is not a virtual position Functional Statement #: 000000 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized

Requirements & Education

IMPORTANT: There is no education substitution for the position. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $56247 – $73121/yr.

What is the application deadline?

Applications close on 2026-10-09.

Who is eligible to apply?

This position is open under the 'Fed Internal Search' hiring path.