Advanced Medical Support Assistant - Clinic Scheduling

US-Department-of-Veterans-Affair; Fayetteville (AR); On-site; USD 45,000 - 60,000; Full time

Job summary

The U.S. Department of Veterans Affairs in Fayetteville, AR is seeking a Medical Support Assistant (Advanced), GS-06, to provide expert administrative patient support within an interdisciplinary care delivery model.

The role coordinates clinic schedules, manages communications with care teams and community resources, and supports access to care across multiple clinics, demonstrating strong prioritization and professional communication.

Qualifications

• One year of experience equivalent to GS-05 (for progression eligibility).
• Advanced MSA duties involve coordinating care across clinics and community resources with administrative judgment.

Responsibilities

• Perform advanced administrative patient support within an interdisciplinary care delivery model.
• Coordinate clinic appointment availability and monitor schedules to support clinics.
• Maintain effective communication with patient care teams, VA medical centers, and external facilities.

Skills

Advanced health care knowledge

Interdisciplinary coordination

Medical terminology

Team collaboration

Prioritization

Communication skills

Education

High school diploma or GED

Job description

The U.S. Department of Veterans Affairs in Fayetteville, AR is seeking a Medical Support Assistant (Advanced), GS-06, to provide expert administrative patient support within an interdisciplinary care delivery model.

The role coordinates clinic schedules, manages communications with care teams and community resources, and supports access to care across multiple clinics, demonstrating strong prioritization and professional communication.