Advanced Medical Support Assistant – Clinic Coordinator

U.S. Department of Veterans Affairs; Lancaster (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

U.S. Department of Veterans Affairs is seeking an Advanced Medical Support Assistant for the Antelope Valley Outpatient Clinic in Lancaster, CA.

The role involves serving as a key administrative contact for veterans, coordinating appointments, managing electronic records, and ensuring smooth patient flow across clinics. Ideal candidates will have strong customer service skills, proficient English communication, and experience in clerical or administrative settings.

Qualifications

• Six months experience of clerical, office, customer service, or other administrative work indicating ability to acquire required skills.
• English language proficiency as per VA policy.
• Ability to coordinate and communicate effectively with clinical teams and patients.

Responsibilities

• Schedule patient appointments and track electronic orders.
• Respond to patient inquiries and resolve concerns.
• Coordinate with multiple clinics and care teams to facilitate access to care.

Skills

Customer service

Communication

Clerical experience

English proficiency

Job description

U.S. Department of Veterans Affairs is seeking an Advanced Medical Support Assistant for the Antelope Valley Outpatient Clinic in Lancaster, CA.

The role involves serving as a key administrative contact for veterans, coordinating appointments, managing electronic records, and ensuring smooth patient flow across clinics. Ideal candidates will have strong customer service skills, proficient English communication, and experience in clerical or administrative settings.