Advanced Medical Support Assistant: Care Coordination Pro

US-Department-of-Veterans-Affair; Mount Vernon (WA); On-site; USD 60,000 - 80,000; Full time

Job summary

Puget Sound VA Medical Center in Mount Vernon, WA seeks an Advanced Medical Support Assistant to support workforce coordination and patient access across clinics. The role emphasizes collaboration with physicians, nurses, and coordinators to ensure timely, quality patient care.

Candidates must demonstrate strong organizational skills, knowledge of medical terminology, and the ability to navigate health care processes and portals. Apply by the stated deadline for consideration at GS-6 level.

Qualifications

• U.S. citizenship or eligibility per VA policy.
• English language proficiency required.
• Education: high school diploma or equivalent; verification may be requested if not covered under grandfathering provisions.

Responsibilities

• Collaborate and communicate with a wide range of medical clinicians to coordinate patient care.
• Independently set priorities and organize workload to meet deadlines and comply with policies.
• Communicate with internal and external customers by phone, email, or in writing; prepare reports and present data as needed.
• Assist in scheduling across multiple clinics and coordinating services among teams and community partners.

Skills

Collaboration across disciplines

Prioritization

Communication skills

Medical terminology

Education

High school diploma or equivalent

Job description

Puget Sound VA Medical Center in Mount Vernon, WA seeks an Advanced Medical Support Assistant to support workforce coordination and patient access across clinics. The role emphasizes collaboration with physicians, nurses, and coordinators to ensure timely, quality patient care.

Candidates must demonstrate strong organizational skills, knowledge of medical terminology, and the ability to navigate health care processes and portals. Apply by the stated deadline for consideration at GS-6 level.