Advanced Medical Support Assistant — Care Coordination Pro

U.S. Department of Veterans Affairs; Montrose (NY); On-site; USD 48,000 - 64,000; Full time

Job summary

U.S. Department of Veterans Affairs is seeking a Medical Support Assistant (Advanced) at the VA Hudson Valley Health Care System.

The role supports Health Administration Service, coordinating with the patient care team to monitor clinic setup and adjust as needed, while developing effective communication with patients, caregivers, interdisciplinary teams, VA medical centers, and partner agencies. The position requires advanced knowledge of clinical administration, scheduling across multiple

Qualifications

• Must have KSAs related to administrative patient support in a clinical setting.
• Experience with scheduling and coordinating patient care across clinics.

Responsibilities

• Provide specialized administrative patient support in an interdisciplinary care delivery model.
• Schedule, reschedule, cancel appointments and manage patient communications.
• Verify patient information, insurance, and referrals; coordinate with care teams.

Skills

Advanced care coordination

Interdisciplinary collaboration

Prioritization & time management

Communication skills (written & verbal

Education

High school diploma or GED

Proficiency in English

Job description

U.S. Department of Veterans Affairs is seeking a Medical Support Assistant (Advanced) at the VA Hudson Valley Health Care System.

The role supports Health Administration Service, coordinating with the patient care team to monitor clinic setup and adjust as needed, while developing effective communication with patients, caregivers, interdisciplinary teams, VA medical centers, and partner agencies. The position requires advanced knowledge of clinical administration, scheduling across multiple