Advanced Medical Support Assistant – Coordinated Care

Veterans Health Administration; Dodge City (KS); On-site; USD 52,000 - 67,000; Full time

Job summary

Veterans Health Administration in Dodge City, KS seeks a Medical Support Assistant (Advanced) to provide specialized administrative patient support within an interdisciplinary care model. The role involves coordinating clinic access, managing communications, and supporting discharge and follow-up tasks across VA networks.

Responsibilities include ensuring accurate entry of data into patient records, assisting with scheduling, and adapting workflows to meet clinic needs.

Qualifications

• Specialized administrative patient support across clinics.
• Expert use of clinical flow processes for access to care.
• Coordinates with patient care team to monitor clinic schedules.
• Maintains effective communication with patients and teams.
• Enters and manages information in the electronic record.

Responsibilities

• Provides specialized administrative patient support within an interdisciplinary care model.
• Recommends changes to clinic procedures per guidelines and supports care delivery.
• Assists with communications during discharge and with non-VA facilities.
• Manages pre-appointment information and follow-up care like consults and tests.
• Works with the team to set priorities and adjust work flow to patient needs.

Skills

Administrative support

Patient coordination

Electronic health records

Job description

Veterans Health Administration in Dodge City, KS seeks a Medical Support Assistant (Advanced) to provide specialized administrative patient support within an interdisciplinary care model. The role involves coordinating clinic access, managing communications, and supporting discharge and follow-up tasks across VA networks.

Responsibilities include ensuring accurate entry of data into patient records, assisting with scheduling, and adapting workflows to meet clinic needs.