Advanced Medical Support Assistant: Care Coordination

U.S. Department of Veterans Affairs; Muncie (IN); On-site; USD 42,000 - 66,000; Full time

Job summary

U.S. Department of Veterans Affairs in Indiana is seeking an Advanced Medical Support Assistant to provide specialized administrative support within a Patient Aligned Care Team.

You will collaborate with interdisciplinary teams and manage patient information to support access to care across clinics and community resources. Responsibilities include coordinating appointment availability, updating records, handling secure messaging, and ensuring readiness for visits with a flexible schedule to meet

Responsibilities

• Coordinates with care team to review clinic appointment availability and adjust schedules
• Manages patient information in electronic records and secure messaging systems
• Supports access to care across multiple clinics, specialties, and community resources
• Communicates with patients and interdisciplinary teams to plan and follow up on care
• Assists with discharge communications and follow-up care coordination

Job description

U.S. Department of Veterans Affairs in Indiana is seeking an Advanced Medical Support Assistant to provide specialized administrative support within a Patient Aligned Care Team.

You will collaborate with interdisciplinary teams and manage patient information to support access to care across clinics and community resources. Responsibilities include coordinating appointment availability, updating records, handling secure messaging, and ensuring readiness for visits with a flexible schedule to meet