Advanced Medical Support Assistant — Care Coordination

U.S. Department of Veterans Affairs; Lexington (VA); On-site; USD 42,000 - 54,000; Full time

Job summary

The U.S. Department of Veterans Affairs, Lexington VA Medical Center, is seeking an Advanced Medical Support Assistant to support Intensive Care, Progressive Care, Telemetry, Mental Health, Medical, and Surgery units.

The position involves scheduling, patient check-in coordination, demographics/insurance updates, and transfer coordination within a busy hospital environment. Applicants must meet basic requirements including U.S. citizenship and a high school diploma. Experience is not required.

Qualifications

• U.S. citizenship is required.
• No prior experience is required.
• High school diploma, GED or equivalent is required.

Responsibilities

• Schedule, cancel, and reschedule patient appointments and/or consults.
• Enter no-show information and monitor appointment requests from multiple sources.
• Coordinate administrative functions for emergency and non-emergency transfers.
• Verify and update demographics and insurance information at check-in.

Skills

Advanced healthcare process knowledge

Interdisciplinary coordination

Medical terminology

Collaboration across disciplines

Prioritization and time management

Effective communication

Education

High school diploma / GED

Job description

The U.S. Department of Veterans Affairs, Lexington VA Medical Center, is seeking an Advanced Medical Support Assistant to support Intensive Care, Progressive Care, Telemetry, Mental Health, Medical, and Surgery units.

The position involves scheduling, patient check-in coordination, demographics/insurance updates, and transfer coordination within a busy hospital environment. Applicants must meet basic requirements including U.S. citizenship and a high school diploma. Experience is not required.