Advanced Medical Support Assistant – Care Coordination

U.S. Department of Veterans Affairs; Minneapolis (MN); On-site; USD 42,000 - 58,000; Full time

Job summary

The Minneapolis VA Health Care System is seeking an Advanced Medical Support Assistant to support the Primary Care Medicine service line. The role requires teamwork, scheduling accuracy, and collaboration across clinicians to ensure timely patient care.

The incumbent will handle receptionist duties, patient communications, and daily patient load management within a busy clinical setting, adhering to VA directives and policies.

Qualifications

• Operate computerized systems to enter, modify, and retrieve patient information in EHRs and scheduling systems.
• Advanced knowledge of medical terminology to understand diagnoses and procedures.
• Schedule medical appointments in a clinical setting and communicate with staff and patients.

Responsibilities

• Serve as Advanced Medical Support Assistant in the Primary Care Medicine service line.
• Maintain appointment schedules for one or more outpatient clinics and assist with access contingency plans.
• Direct daily work, participate in team huddles, and manage reporting and data for patient care.

Skills

Operate computerized systems

Medical terminology knowledge

Appointment scheduling

Customer service

Communication skills

Education

High school diploma or equivalent

Job description

The Minneapolis VA Health Care System is seeking an Advanced Medical Support Assistant to support the Primary Care Medicine service line. The role requires teamwork, scheduling accuracy, and collaboration across clinicians to ensure timely patient care.

The incumbent will handle receptionist duties, patient communications, and daily patient load management within a busy clinical setting, adhering to VA directives and policies.