Advanced Medical Support Assistant – Care Coordination

Veterans Health Administration; Minneapolis (MN); On-site; USD 52,000 - 76,000; Full time

Job summary

Veterans Health Administration in Minneapolis is seeking an Advanced Medical Support Assistant (GS-6) in the Primary Care/Subspecialty Medicine service line. The role supports clinic operations, patient scheduling, and documentation in electronic health records, with a focus on accuracy and patient service.

Qualifications include U.S. citizenship, English proficiency, a high school diploma or equivalent, and no prior experience required.

Qualifications

• U.S. citizenship is required.
• Proficient in English (spoken and written).
• High school diploma or GED or equivalent.
• No prior experience required for consideration.
• Knowledge of medical terminology is beneficial.

Responsibilities

• Enter, modify, and retrieve sensitive patient information in EHRs and scheduling systems.
• Demonstrate advanced medical terminology to understand diagnoses and procedures.
• Schedule medical appointments in a clinical setting.
• Work independently performing patient support duties across a variety of tasks.
• Communicate effectively with internal and external customers in person, electronically, and by phone.
• Provide excellent customer service and refer concerns to the appropriate staff for resolution.

Skills

Office administration

Education

High school diploma or GED

Job description

Veterans Health Administration in Minneapolis is seeking an Advanced Medical Support Assistant (GS-6) in the Primary Care/Subspecialty Medicine service line. The role supports clinic operations, patient scheduling, and documentation in electronic health records, with a focus on accuracy and patient service.

Qualifications include U.S. citizenship, English proficiency, a high school diploma or equivalent, and no prior experience required.