Adult Services Clerk, part-time

Greenwood Library; Greenwood (IN); On-site; USD 17,000 - 24,000; Part time

Job summary

Greenwood Public Library in Greenwood, IN seeks an Adult Services Clerk to warmly assist patrons, guide them to resources, and support a diverse community. The role is part-time (20 hrs/wk) with a starting hourly rate of $15 and non-exempt status.

You will help with reference, technology coaching, space reservations, and program materials, collaborating with Librarians to ensure excellent service.

Qualifications

• Must hold an Associate or Bachelor degree.
• Experience assisting customers face to face is required.
• Proficiency with basic computer functions including Word, Excel, Teams and internet browsing.

Responsibilities

• Assist patrons with library services and locating materials.
• Provide quick reference and research assistance; refer advanced questions to Librarians.
• Assist with community space reservations and in using computers, GPL site, and databases.
• Aid in making displays and promotional materials as needed and record statistics.

Skills

Customer service

Communication

Patience

Education

Associate or Bachelor degree

Tools

Microsoft Word

Excel

Teams

Internet browsing

Job description

Do you get overly excited when you see someone reading in public and do that awkward lean to see if you can read the book cover? Have you gotten a rush helping a non-tech savvy family member set up an account on a streaming device? Do you feel a sense of pride when you're able to find the exact resource a friend needs? Well then, have you considered working at a public library?

Greenwood Public Library is looking for a friendly, patient, passionate individual to serve our diverse community as an Adult Services Clerk. If you possess a passion for people, a love of reading, have a flexible schedule, and good organizational skills, keep reading to see if this is just the job you're looking for!

Location: Greenwood Public Library

Hours: Part-Time (20 hrs/wk)

Schedule: May vary, but will include day, evening, and every other Saturday hours

Starting Hourly Rate: $15.00

FLSA Status: Non-Exempt

A successful candidate will…

• Hold an Associate or Bachelor degree
• Have previous experience working with customers face to face
• Be able to navigate basic computer functions including Microsoft Word, Excel, Teams, and internet browsing

What does the job look like?

• Assists patrons with various library services including finding library materials, recommending titles, placing requests, and referring to other community resources
• Works with Librarians to provide quick reference and research assistance to patrons, referring certain subject-specific questions to Librarians assigned to those collections.
• Assists patrons with community space reservations
• Provides assistance and instruction to patrons in using computers, GPL's website, downloadable services, databases, online catalog, printers, and other equipment
• Assists in operations of the Library's makerspace, The Studio
• Troubleshoots a wide variety of technical issues with computers, mobile devices, and digital services
• Assists Librarians with collection management activities including weeding, general maintenance as assigned, and shelving materials
• Creates and maintains displays and promotional materials as needed
• Records and reports statistics including reference assistance, use of materials, and study room usage

Find Us

Greenwood Public Library
310 S. Meridian
Greenwood, IN 46143
317-881-1953
Library Hours:
Mon - Thurs: 9am - 8pm
Friday: 10am - 5pm
Saturday: 10am - 5pm
Sunday: Closed
Curbside Hours:
Mon - Thurs: 11am - 6pm
Friday: 12pm - 4pm
Saturday: 12pm - 4pm
Sunday: Closed
Map