Part-Time Library Associate

City of Grimes (IA); Grimes (IA); Presencial; USD 26.000 - 38.000; Jornada completa

Descripción de la vacante

City of Grimes (IA) is seeking Library Associates to help patrons use library services, technology, and facilities, and to perform a range of circulation, administrative, and support tasks under the direction of the department head or Library Director.

Up to three positions are available: one in the Youth Department with evening and weekend hours, and two in the Adult Circulation Department with daytime, evening, and weekend hours.

Formación

• High school diploma or GED; one year of college preferred.
• Must have at least one year of experience working with the public.
• Prior customer service experience preferred.

Responsabilidades

• Serves as the main point of contact for patrons while performing associate duties such as circulating materials, managing patron accounts, and facilitating a welcoming environment.
• Performs a variety of tasks using a wide range of technology including Library ILS, word processing and spreadsheets, and digital resources and/or databases.
• Answers basic reference, technology, and directional questions via phone, chat service, email, and in-person.
• Enforces library policy and stays informed of library services, procedures, and events.
• Assists in maintaining a clean and well-maintained library collection and building.
• Attends library staff meetings.
• Records statistics for reports for all departments of the library.
• Collects and records daily financial transactions.
• Assists with reader’s advisory activities, programs, and special events.

Conocimientos

Customer service

Interpersonal skills

Attention to detail

Public library knowledge

Computer skills

Educación

High school diploma or GED

1 year college preferred

Herramientas

Library ILS

Word processing

Spreadsheets

Digital resources/databases

Descripción del empleo

Library Associates help patrons use library services, technology, and facilities and perform a variety of circulation, administrative, technical, and other tasks under the direction of the department head and/or Library Director.

Up to three positions available: One in the Youth Department, with evening and weekend hours, and two in the Adult Circulation Department, with daytime, evening, and weekend hours.

• Serves as the main point of contact for patrons while performing associate duties such as circulating materials, managing patron accounts, and facilitating a welcoming environment.
• Performs a variety of tasks using a wide range of technology including but not limited to Library ILS, word processing and spreadsheets, and digital resources and/or databases.
• Answers basic reference, technology, and directional questions via phone, chat service, email, and in-person.
• Enforces library policy and stays informed of library services, procedures, and events.
• Assists in maintaining a clean and well-maintained library collection and building.
• Attends library staff meetings.
• Records statistics for reports for all departments of the library.
• Collects and records daily financial transactions.
• Periodic Job Duties/Responsibilities: Assists with reader’s advisory activities. Registers patrons for programs and assists with meeting room tasks as well as assists with special programs.
• Other duties as assigned.

Education/Experience

• High school diploma or GED; one year of college preferred
• Must have at least one year of experience working with the public.
• Prior customer service experience preferred.

Licenses/Certifications

Valid driver’s license with access to transportation with insurance at required state levels to conduct business throughout the relevant areas.

Knowledge and Skills

• Must have basic knowledge of public libraries, databases, online library systems, and mathematical and computer skills.
• Excellent Customer service skills, phone skills, strong interpersonal skills, and above-average computer skills required.
• The ability to pay close attention to detail, listen carefully, take instructions, and learn procedures quickly is required.
• Must work well with others.

• Sedentary/light work. Exerts up to 20lbs of force frequently and/or a negligible amount of force constantly to move objects.
• Work is performed primarily in office setting with periodic field visits involving intermittent physical activity.
• Sufficient clarity of speech, hearing, vision and other communications capabilities, with or without reasonable accommodation which enables the individual to communicate effectively.
• Must also possess manual dexterity, with or without reasonable accommodation, to operate a personal computer and associated office tools and equipment.