Adult Services: Reference Senior Clerk I

Jefferson County Library; High Ridge (MO); On-site; USD 19,000 - 25,000; Part time

Job summary

The Jefferson County Library Northwest Branch seeks a creative, service-oriented Adult Services Clerk to provide access to library services and programming for our community. This part-time position (28 hours per week) requires evenings and Saturday shifts in a fast-paced, collaborative environment where you help patrons with technology, research, and a variety of library services.

You will curate programs with staff and external partners, assist patrons with devices and software, promote

Qualifications

• High school diploma or GED plus 60 college credits or four years related library experience
• Prior library experience preferred but not required
• Pass a criminal background check

Responsibilities

• Provide basic technical help to patrons about devices, Office and Google Suite software, library databases, and library content apps.
• Connect patrons with research tools to answer reference and general knowledge questions.
• Curate community-relevant programs and/or partner with outside presenters to provide timely, accurate, and enjoyable activities for adult members of the community.
• Work in tandem with pertinent staff members to market programs.
• Represent the library in the community by attending outreach events on the library's behalf, as coordinated by the head of Reference and the branch's manager.
• Become a passport agent.

Skills

Verbal communication

Written communication

Public speaking

Team collaboration

Graphic design

Education

High school diploma or GED

Job description

The Jefferson County Library's Northwest Branch is looking for a creative, driven individual who is committed to working in a collaborative work environment to provide access to library services and programming to our community.

Our Adult Services clerks routinely answer technology, research, and library services questions for the public in a fast-paced environment. They also provide high quality programming across a wide range of topics, delivering in-house instruction or seeking outsourced instructors on everything from art projects to life skills to book clubs and more. Our Adult Services team members are experts in the resources our library provides to the public, and are dedicated to connecting people to those services so we can be everyone's place to learn, grow, connect, and achieve.

Scheduling:

• Part time, 28 hours per week (firm)
• Evenings and Saturday shifts are required
• Includes paid holidays, sick time, and vacation time

Skills and Qualities:

• Strong verbal and written communication skills
• A driven and compassionate attitude
  
• Ability to multi-task and remain organized in a fast-paced environment
  
• Willingness to work in a collaborative team environment
• Public speaking
• An eye for graphic design

Responsibilities:

• Provide basic technical help to our patrons about their personal devices, Office and Google Suite software, library databases, and library content apps.
• Connect patrons with research tools to answer reference and general knowledge questions.
• Curate community-relevant programs and/or partner with outside presenters to provide timely, accurate, and enjoyable activities for adult members of the community.
• Work in tandem with pertinent staff members to market programs.
• Represent the library in the community by attending outreach events on the library's behalf, as coordinated by the head of Reference and the branch's manager.
• Become a passport agent.
  

Qualifications and Experience:

• High school diploma or G.E.D. equivalent, plus a minimum 60 hours college credit or four years related experience in library setting with progressively increasing job responsibilities, or four years of specialized training and experience. Prior library experience preferred but not required.
• Planning and executing educational programs or presentations and familiarity with a wide range of personal technologies (phones, tablets, computers, etc) are a plus.
• Must pass a criminal background check.