Part-Time Library Clerk

Oak Park; Oak Park (MI); On-site; USD 17,000 - 24,000; Part time

Job summary

Oak Park Public Library is seeking a part-time Library Clerk to support circulation, patron accounts, and technology assistance. Responsibilities include greeting patrons, issuing library cards, processing check-ins/outs, holds, and fines, and maintaining accurate records.

The role requires excellent patron service, basic computer skills, and the ability to work with minimal supervision. The schedule includes some evenings and Sundays, with a 12–20 hour weekly expectation.

Qualifications

• High school diploma or GED required.
• Some college coursework preferred.
• Experience with CARL library system is a plus.

Responsibilities

• Greets patrons and directs them to the appropriate location or staff.
• Issues new library cards and maintains patron accounts in the automated system.
• Checks materials in/out, processes holds, and handles fines and fees.
• Assists patrons with basic computer tasks, printing, faxing, and copying.
• Maintains shelving order and processes materials for the shelves according to Dewey Decimal or alphabetic order.
• Performs opening/closing procedures and maintains confidentiality of records.
• Responds to phone inquiries and routes calls as needed.
• Performs additional duties and special projects as assigned.

Skills

Basic technology

Patron service

Teamwork

Communication

Independent work

Education

High School Diploma or GED

Some college coursework

Tools

CARL library system

Job description

JOB TITLE: Library Clerk - Part-Time

DEPARTMENT/DIVISION: Oak Park Public Library

The City of Oak Park is seeking a Library Clerk to perform a variety of general library duties, including but not limited to tasks related to the circulation of library materials, providing assistance with library patron accounts, providing direct public service with technology, collection maintenance tasks, and other tasks as assigned.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES:

• Greets patrons upon entering the building; directs patrons to appropriate location, department or librarian to answer their question(s).
• Issues new library cards and maintains existing accounts utilizing the automated library system.
• Removes items from drop boxes and evaluates them for damage, check-in, shelving, or transit to owning library.
• Registers patrons into automated library system, checks materials out, renews materials, checks items in, and collects overdue fines and other fees; resolves customer account issues.
• Receives incoming telephone calls to the library, providing direct patron assistance and routing calls to the appropriate department.
• Assists patrons with basic computer questions, printing, faxing and copying tasks.
• Prepares all library materials regardless of form for the shelves as necessary while maintaining their order according to the alphabet or Dewey Decimal system.
• Processes patron hold requests via automated library system.
• Provides database maintenance in the automated library system including entry of all acquisitions and deletion of discarded items.
• Performs opening and closing procedures
• Maintain confidentiality of Library Records.
• Performs other duties and special projects, as assigned.

KNOWLEDGE, SKILLS, & ABILITIES

• Basic technology skills: email, office, browser-based products, printing, internet navigation.
• Knowledge of general office practices.
• Knowledge of library practices.
• Excellent patron service attitude.
• Ability to work effectively with other employees.
• Ability to communicate effectively with library patrons and staff.
• Ability to work independently with minimal supervision.

QUALIFICATIONS:

REQUIRED:

• High School Diploma or GED

PREFERRED:

• Some college coursework
• Library technology experience in CARL (library circulation software)

SPECIAL WORKING CONDITIONS:

• Ability to bend and lift books and other materials, push/pull carts and stand or sit for extended periods of time.
• Sunday and evening hours are required along with the ability to work a flexible schedule.

SALARY RANGE/HOURS:

This is a part-time position with hourly rate of $15.00/hour, with no benefits.

The typical work schedule will include some Monday-Friday shifts and every other Sunday afternoon. Total hours worked could include 12-20 hours weekly.

WORKING CONDITIONS/PHYSICAL DEMANDS:

While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally lift and/or move items, including books and other materials, of up to 25 pounds. While performing the duties of this job, the employee regularly works in a business office setting but may occasionally attend meetings/programs after standard business hours. The noise level in the work environment is usually quiet.

GENERAL REQUIREMENTS/DISCLAIMERS:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities and duties of an employee so classified. Employees must be physically able to perform the essential functions of the position, with or without reasonable accommodation.

The City of Oak Park does not discriminate in its employment or any other programs or activities on the basis of race, religion, color, creed, national origin, ancestry, ethnicity, gender, economic status, age, marital status, sexual orientation or disability. We provide reasonable accommodation for qualified individuals with a disability, if requested