Adult Services Associate

RAILS Libraries; Lincolnwood (IL); Presencial; USD 28.000 - 33.000; Tempo parcial

Benefícios oferecidos por esta vaga

Vacation time

Sick leave

Paid holidays

Floating holiday

Resumo da vaga

Lincolnwood Public Library District is seeking an approachable and organized professional for the Adult Services team. The role involves frontline desk service, reading recommendations, room bookings, and helping patrons with technology.

Additional duties include collecting statistics on database usage, updating resource guides, and following procedures for missing or lost books. 18 hours per week with a negotiable schedule.

Qualificações

• High school diploma with three years of library experience OR Associate’s degree with one year of library experience OR Bachelor’s degree.
• One year experience working with adults in an educational or public library setting preferred.
• Advanced technology skills and excellent communication skills preferred.

Responsabilidades

• Provide reference and reader’s advisory services to patrons at the Adult Services desk, including phone calls and email correspondence
• Assist patrons with use of the department’s technology, digital resources, and Library of Things equipment
• Maintain evolving knowledge of the library’s comprehensive services, programming, collections, and resources
• Foster a welcoming environment for all patrons and, when necessary, enforce policies and expectations regarding patron behavior

Conhecimentos

Reader’s advisory

Customer service

Technology support

Formação

High school diploma w/ library experience

Associate’s degree

Bachelor’s degree

Descrição da vaga

Lincolnwood Public Library is seeking an approachable and organized professional to join our Adult Services team. This role will provide frontline service to library patrons visiting the Adult Services department. On-desk duties are varied, and every day offers an opportunity to engage new patrons. Regular desk work includes providing reading suggestions, booking study rooms, and helping patrons with technology. Unique responsibilities for this role include collecting statistics of the library's database usage, keeping the database resource guides updated, and following procedures for searching for missing and lost books.

Core responsibilities

• Provide reference and reader’s advisory services to patrons at the Adult Services desk, including phone calls and email correspondence
• Assist patrons with use of the department’s technology, digital resources, and Library of Things equipment
• Maintain evolving knowledge of the library’s comprehensive services, programming, collections, and resources

Foster a welcoming environment for all patrons and, when necessary, enforce policies and expectations regarding patron behavior

• High school diploma with three years of library experience OR Associate’s degree with one year of library experience OR Bachelor’s degree
• One year experience working with adults in an educational or public library setting preferred.
• Advanced technology skills and excellent communication skills preferred.

Compensation and benefits

• $20.00 - $23.80/hour DOQ
• 36 hours of vacation per year, increasing to 63 hours of vacation after the first year
• 43.2 hours of sick leave per year
• Paid holidays if the holiday falls on a regularly scheduled work day
• One floating holiday (to be taken within a designated period)

Lincolnwood Public Library District
4000 W Pratt Ave
Lincolnwood , IL 60712

18 hours per week. Weekly set schedule is negotiable, but preferred availability goes as follows:
Monday mornings (8:45-1:30pm)
Wednesday evenings (5-9pm)
Thursday evenings (4-9pm)
Every Sunday (12:45-5:00pm)
Interested applicants who cannot fulfill the listed schedule are welcome to apply as long as they note their availability in application materials.