Adoption & Change Leader - ERP & Transformation

Premier Truck Rental; Fort Wayne (IN); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Premium healthcare

401(k) matching

Paid time off

Life, disability coverage

On-site gym

Learning & development

Job summary

Premier Truck Rental seeks a Change & Adoption Lead to drive successful adoption of enterprise initiatives by preparing, equipping, and supporting employees. This role partners with IT, PMO, and Learning & Development to ensure changes are understood, embraced, and sustained, maximizing ROI for transformation initiatives including ERP, data, and process improvements.

This onsite position in Fort Wayne, IN offers a base salary plus the opportunity for quarterly profit sharing after one year of

Qualifications

• Bachelor’s degree in business, Organizational Development, IT, or related field.
• 5+ years of experience in change management, organizational development, or transformation programs.
• Experience supporting large-scale transformation initiatives (ERP, systems, or process change).
• Strong stakeholder management and communication skills across all organizational levels.
• Experience developing and executing training and communication strategies.
• Experience working within a PMO or enterprise transformation environment.
• Familiarity with structured change management methodologies.
• Experience with learning platforms, communications tools, or adoption analytics.
• Strong analytical mindset with ability to measure and report on outcomes.
• Strong problem-solving skills and an aptitude for identifying solutions to complex business problems.
• Excellent time-management and organizational skills, with the ability to manage multiple projects simultaneously.
• A proactive mindset, with a focus on continuous improvement and value-driven project outcomes.
• Ability to adapt quickly in a fast-paced, changing environment and respond to shifting priorities.

Responsibilities

• Develop and execute change management strategies aligned with enterprise initiatives.
• Conduct change impact assessments and stakeholder analysis.
• Define success metrics (adoption, usage, readiness, and business outcomes).
• Align change plans with project timelines, PMO governance frameworks, and project delivery standards.
• Identify and manage key stakeholders across business functions.
• Develop and execute targeted communication plans to drive awareness and understanding.
• Partner with leadership to reinforce messaging and promote change sponsorship.
• Establish feedback loops to monitor sentiment and address resistance.
• Partner with Learning & Development to design role-based training strategies.
• Support development of training materials, job aids, and learning pathways.
• Coordinate and execute end-user training plans (including train-the-trainer models).
• Ensure readiness for go-live and post-implementation support.
• Develop adoption frameworks to measure and track user engagement.
• Monitor and report adoption metrics, readiness scores, and behavioral change.
• Identify risks to adoption and implement mitigation strategies.
• Lead business readiness activities including role mapping and process alignment.
• Establish and enable a network of business change champions / super users.
• Partner with functional leaders to embed change within operational workflows.
• Support alignment of 'as-is' and 'to-be' business processes and roles.
• Maintain documentation, playbooks, and repeatable change frameworks.
• Capture lessons learned and continuously improve change practices.
• Support benefits realization by linking adoption to business outcomes.

Skills

Change management

Stakeholder management

Training strategy

Communication skills

PMO experience

Analytics

Problem solving

Education

Bachelor's degree in related field

Tools

Adoption analytics tools

PMO tools

Job description

Premier Truck Rental seeks a Change & Adoption Lead to drive successful adoption of enterprise initiatives by preparing, equipping, and supporting employees. This role partners with IT, PMO, and Learning & Development to ensure changes are understood, embraced, and sustained, maximizing ROI for transformation initiatives including ERP, data, and process improvements.

This onsite position in Fort Wayne, IN offers a base salary plus the opportunity for quarterly profit sharing after one year of