IT Change & Adoption Lead — Drive System Adoption

Buchanan Hauling and Rigging Inc.; Fort Wayne (IN); On-site; USD 85,000 - 120,000; Full time

Job summary

Buchanan Hauling is seeking an IT Change & Adoption Manager to lead how we implement technology so teams actually use it. You’ll own the journey from go-live to full adoption, partnering with department leaders to tailor training and close process gaps.

This role requires turning frustrated users into advocates, designing repeatable change playbooks, and ensuring new systems deliver real business value across the organization.

Qualifications

• 3-5+ years in project management, change management, or process improvement.
• Proven track record of driving adoption, not just launches.
• Strong communication skills across all organizational levels.

Responsibilities

• Driving technology implementations from deployment through full adoption.
• Designing change management and training plans that get people on board.
• Partnering across departments to ensure tech solves real business problems.
• Building a repeatable framework for how we roll out change going forward.

Skills

Change management

Project management

Communication skills

Training design

Job description

Buchanan Hauling is seeking an IT Change & Adoption Manager to lead how we implement technology so teams actually use it. You’ll own the journey from go-live to full adoption, partnering with department leaders to tailor training and close process gaps.

This role requires turning frustrated users into advocates, designing repeatable change playbooks, and ensuring new systems deliver real business value across the organization.