IT Change & Adoption Lead — Drive Full System Adoption

Buchanan Logistics; Fort Wayne (IN); On-site; USD 75,000 - 125,000; Full time

Job summary

Buchanan Hauling is seeking an IT Change & Adoption Manager to lead the full adoption lifecycle of our technology investments. You will partner with department leaders to design training and change plans that actually get used, from go-live through sustained usage.

You’ll bridge IT and business teams, build repeatable rollout playbooks, and measure adoption success to ensure projects deliver real value across the organization.

Qualifications

• 3-5+ years in project management, change management, or process improvement
• A track record of driving adoption — not just hitting "launch"
• Strong communication skills across every level of an organization

Responsibilities

• Driving technology implementations from deployment through full adoption
• Designing change management and training plans that get people on board
• Partnering across departments to make sure tech solves real business problems
• Building a repeatable framework for how we roll out change going forward

Skills

Project management

Change management

Process improvement

Communication skills

Job description

Buchanan Hauling is seeking an IT Change & Adoption Manager to lead the full adoption lifecycle of our technology investments. You will partner with department leaders to design training and change plans that actually get used, from go-live through sustained usage.

You’ll bridge IT and business teams, build repeatable rollout playbooks, and measure adoption success to ensure projects deliver real value across the organization.