Admissions & Tours Specialist

Trilogy Health Services; Gahanna (OH); On-site; USD 19,286,000 - 24,797,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Weekly pay

401(k) with match

Paid time off

Parental leave

Tuition assistance

Diversity & inclusion

Job summary

Trilogy Health Services in Gahanna, OH, is seeking a Sales Associate to support the campus Sales & Growth Team. You will answer phones, assist with tours, manage data in the CRM, and respond to customer inquiries to drive admissions.

This role emphasizes relationship building, referrals, and event support, including move‑in coordination and campus tours. A high school diploma and 1–3 years of relevant experience are preferred; familiarity with CRM is a plus.

Qualifications

• High school diploma or GED preferred.
• 1–3 years of relevant sales or customer service experience preferred.

Responsibilities

• Executes sales process and moves leads toward move‑in, focusing on private pay.
• Generates admissions through referrals and inquiry follow‑up in CRM.
• Responds promptly to referrals and inquiries with proper follow‑up.
• Supports move‑in activities and campus events.
• Ensures tours are ready with marketing materials and routes.
• Answers a multi‑line phone system in a professional manner.

Skills

Phone skills

Tour assistance

CRM management

Lead follow-up

Customer service

Education

High school diploma or GED

Tools

CRM software

Job description

Trilogy Health Services in Gahanna, OH, is seeking a Sales Associate to support the campus Sales & Growth Team. You will answer phones, assist with tours, manage data in the CRM, and respond to customer inquiries to drive admissions.

This role emphasizes relationship building, referrals, and event support, including move‑in coordination and campus tours. A high school diploma and 1–3 years of relevant experience are preferred; familiarity with CRM is a plus.